Can I download a copy of my personal data?

You can get a ZIP file with a copy of most of your personal data by using the automated Download your data function on the Privacy Settings section of your account page. The download will include information about your playlists, streaming history, searches, a list of items saved in Your Library, the number of followers you have, the number of accounts you follow, the names of the artists you follow, and your payment and subscription data. For more detailed information about what is included in each file of your download, please see the How do I understand my personal data download section below.

If you would also like to receive the technical log information we collect to provide and troubleshoot the The Big Weekend service, extended streaming history, or have a special data request, please contact our Customer Service, or email us at [email protected] to clarify your request.